Registration
Register on My Aged Care. You will be referred to an Aged Care Assessment Services (ACAS) team to evaluate your needs for funded support at home.
Eligibility
If eligible, you will be informed by letter on your approved level of funding. You will go into a national queue until a suitable package is available.
Research
While waiting for your package, research and find an approved service provider that best suits your needs and individual circumstances.
Agreement
Once your package becomes available, you have up to 56 days to enter into a service agreement with your chosen service provider.
Service Begins
If you have chosen Trilogy Care, one of our Care Advisers will meet with you to develop a care plan that helps you get the most value from your package.