Trilogy Aged Care
Trilogy Aged Care
FAQ

Which care and service providers can I use?

At Trilogy Aged Care Packages we pride ourselves on our large list of service providers in Australia which is constantly growing. We are all about using the right care and support services for your individual situation and care needs. So, unlike other Providers who lock you into using their own staff at a premium cost, we work with you to choose the right care team for your unique situation.

We understand that who provides your support is extremely personal, that’s why we want to work with you to ensure that we find the best fit.

There is no restriction on using your own staff, at a specific rate, we work with you to make the choice and control as easy as possible for you.

If you are switching to us from a previous Provider, you also have the option to continue on with the carers you had previously. We will work with you to facilitate that transition.


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What’s the process for switching over to Trilogy Aged Care Packages?

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What about if I switch Providers? What happens to my funds then?

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