Trilogy Aged Care
Trilogy Aged Care
FAQ

How are your fees different to other Providers?

We want you to get the maximum benefit from your Home Care Package funding. That’s why we generally there is a large difference in the fees we charge.

Unlike traditional Providers who can often take up to 50% of your package funds, we keep it simple and charge one low flat fee of 26%, and that’s it, no more to pay.

This provides our Home Care Package holders with more funds left in their package for much needed care and support services.

That’s why we don’t charge our clients extra fees such as a set-up fee, an exit fee, a daily care fee, surcharges for making phone calls, surcharges for choosing support workers of your choice and more. These are fees that Providers will often choose to avoid mentioning, so it’s really important to ask about them. We are about complete transparency.

Our one low 26% flat fee leaves you with maximum funds to spend on the care you want and need.

It’s all about value for money and this is what we provide.


Related FAQs

So then, what’s the difference between the ‘Income Tested Fee’ and the ‘Daily Care Fee’?

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What is Respite? And am I able to pay for it with my Home Care Package?

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What about if I switch Providers? What happens to my funds then?

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Which care and service providers can I use?

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