Trilogy Aged Care
Trilogy Aged Care
FAQ

I have a new Home Care Package. How long do I have to sign up with an Approved Provider?

You have 56 days from the day you get assigned your Home Care Package to choose a Provider. If you have difficulty finding an approved Home Care Package Provider and have not entered into a Home Care Agreement within the 56 days, or need more time to make a decision, you can call My Aged Care on 1800 200 422. They can grant you an extension of a further 28 days. If you haven’t chosen a Provider in the allotted time you will lose your Home Care Package and it will be given to the next person waiting in the national queue.


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