When you sign-up with a Provider they are required to supply you with something called a Care Plan. This is designed to explain your goals and assessed care needs as determined by your ACAT assessment. You and your Provider will work together to create this document. The goal of the Care Plan is to explain in detail your needs and services you require, to remain living at home.
Your Provider must send you this Care Plan within 14 days of entering into your Home Care Agreement.
The Care Plan should be a guide for what products and services we can organise to best support you.